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08 / AI & automation

A knowledge assistant for a paid community

ProjectHenry AI Assistant

A Telegram assistant that answers from community knowledge, accepts voice questions and hands off when needed.

  • Knowledge retrieval
  • Model routing
  • Human oversight
ContentRun Club knowledge base page
ContentRun Club knowledge base, the source Henry answers from. Public page, captured in October 2026.

Context

The challenge.

A paid community needed a way to handle repeated member questions while leaving ordinary conversations alone.

What we built

The work.

  • Answers grounded in the club's knowledge base.
  • Voice-question support and web lookup when needed.
  • Model routing by question complexity and caching for repeated questions.
  • Activation by a question tag or by name.
  • A second-model review step before responses, as described in the project record.

Workflow

The experience.

  1. 01A member addresses the assistant or adds the question tag.
  2. 02The assistant selects the relevant knowledge and model route.
  3. 03A review step checks the response before it is sent.

Technology

The connections.

  • Telegram bot
  • Knowledge-base retrieval
  • Multi-model routing and response review

Outcome

The result.

A knowledge assistant described as operating within ContentRun’s AI Club, with voice input, model routing, caching and a response-review step.

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